Privacy Policy

Last updated: June 2025

1. Who We Are

OOW Prep is an online platform designed to help maritime candidates prepare for the UK MCA Officer of the Watch (OOW) oral examination. We are operated as a sole trader / small business based in the United Kingdom. For any queries, please contact us at admin@oowexamprep.com.

2. What Data We Collect

  • Account information: email address and full name when you register.
  • Display name: an optional name you set for the leaderboard.
  • Exam results: scores, session durations, and topic performance data generated during practice.
  • Course preferences: the course type (OOW <3000 GT or Unlimited) you select.
  • Subscription data: billing status managed via Stripe (we never store card numbers).
  • Usage data: anonymous analytics events (e.g. pages visited, features used) to help us improve the product.

3. How We Use Your Data

  • To provide and personalise your training experience.
  • To display your ranking on the leaderboard (using your display name or anonymised name).
  • To process subscription payments via Stripe.
  • To send important account and subscription emails (e.g. welcome emails, billing alerts).
  • To improve our question bank, AI examiner, and platform features.

4. Data Sharing

We do not sell your personal data. We share data only with trusted third-party services necessary to operate the platform:

  • Stripe — payment processing.
  • OpenAI / Google AI — AI examiner and MCQ generation (prompts only, no personal data sent).
  • Base44 — platform infrastructure and hosting.

5. Data Retention

We retain your account and exam data for as long as your account is active. You may delete your account at any time from the app settings, which permanently removes all associated data.

6. Your Rights (UK GDPR)

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict certain processing.
  • Data portability.

To exercise any of these rights, email us at admin@oowexamprep.com. We will respond within 30 days.

7. Cookies

We use local storage (not tracking cookies) to remember your preferences such as course type and daily question counts. We do not use advertising or third-party tracking cookies.

8. Security

All data is transmitted over HTTPS. Passwords are hashed and never stored in plain text. Payment details are handled entirely by Stripe and never touch our servers.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or an in-app notice.

10. Contact

Questions about this policy? Email us at admin@oowexamprep.com.