1. Subscription Plans

We offer two paid subscription plans on the website, billed via Stripe:

• Monthly Plan — £9.99 per month.
• 6-Month Plan — £49.99 every six months.

2. Cancelling Your Subscription

You can cancel your subscription at any time:

• From the app: go to the Subscription page and follow the cancellation flow.
• By email: contact us at admin@oowexamprep.com and we will process the cancellation for you.

Cancellation stops future billing immediately. You will retain access to Premium features until the end of your current billing period, after which your account reverts to the free tier.

3. Refunds

• Monthly Plan: because access is granted immediately and can be cancelled at any time, monthly payments are non-refundable. Cancelling simply prevents the next charge.
• 6-Month Plan: the 6-month payment is non-refundable once the billing period has begun. You may cancel at any time to stop the next renewal, and you will keep access until the end of the paid six-month period.
• We do not offer refunds or credits for partially used billing periods.

4. Processing Time

In the rare event that a refund is approved at our discretion (for example, a duplicate charge or billing error), it will be processed back to your original payment method via Stripe within 5–10 business days.

5. Abandoned Checkouts

If you start a checkout but do not complete payment, no charge is made and no subscription is created. You will not be billed.

6. Contact

Questions about refunds or cancellations? Email us at admin@oowexamprep.com and we will respond as soon as possible.